The Epson brand is one of the world’s most recognized manufacturers of printer and scanners, and its peripherals used by millions people around the world.
However some Epson users have consistently reported that they are unable to resolve Epson scanner problem after upgrading to Windows 10. To resolve this challenge, we have provided you with 3 different solutions given below that can be of great assistance to you.
How to resolve Epson scanner problem After upgrading to Windows 10
Solution 1 – Configure the scanner for your connection The first thing we are going to try is to configure your connection to the scanner. This is exactly what you need to do:
1. Go to Start menu, All apps, Epson and then Epson Scanner Settings.
2. Check Network, and then go to Add.
3. Now, select the IP address of your device and click OK. If you’ve set up your network and still can’t run the Epson scanner, try some of the following solutions.
Solution 2 – Make sure the WIA service is working.If the Windows Image Acquisition (WIA) service is disabled, you will not be able to run any scan on your computer, so we will check to see if it is enabled and enable it if it is not. This is exactly what you need to do:
1. Go to Search, type services.msc and open Services.
2. Find the Windows Image Acquisition service, right-click it and go to Properties.
3. Set the startup type to Automatic and click Run.
4. Click OK to save changes.
Solution 3 – Download the latest Scan Event Manager Epson Scan Event Manager is a utility software that runs your scanner, and if you are running an older version of this software, it is most likely not compatible with Windows 10.
So go to the Epson website, and search the latest version of Scan Event Manager for your scanner. Since we are talking about compatibility, if you are using a scanner that is more than 10 years old, it is probably not compatible with Windows 10 at all, so you should consider purchasing a new scanner.
After following the giving steps above and you still can’t resolve Epson scanner problem after upgrading to Windows 10 , kindly contact an Epson certified technician using the given following link Epson Service Centre You can also contact Computer Plus Limited if your organization requires the services of a certified IT or Network technician.
