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How to resolve Epson scanner problem After upgrading to Windows 10

The Epson brand is one of the world’s most recognized manufacturers of printer and scanners, and its peripherals used by millions people around the world.   However some Epson users have consistently reported that they are unable to resolve Epson scanner problem after upgrading to Windows 10.  To resolve this challenge, we have provided you with 3 different solutions given below that can be of great assistance to you.   How to resolve Epson scanner problem After upgrading to Windows 10   Solution 1 – Configure the scanner for your connection The first thing we are going to try is to configure your connection to the scanner. This is exactly what you need to do:   1.    Go to Start menu, All apps, Epson and then Epson Scanner Settings. 2.    Check Network, and then go to Add. 3.    Now, select the IP address of your device and click OK. If you’ve set up your network and still can’t run the Epson scanner, try some of the following solutions.   Solution 2 – Make sure the WIA service is working.If the Windows Image Acquisition (WIA) service is disabled, you will not be able to run any scan on your computer, so we will check to see if it is enabled and enable it if it is not. This is exactly what you need to do:   1.    Go to Search, type services.msc and open Services. 2.    Find the Windows Image Acquisition service, right-click it and go to Properties. 3.    Set the startup type to Automatic and click Run. 4.    Click OK to save changes.   Solution 3 – Download the latest Scan Event Manager Epson Scan Event Manager is a utility software that runs your scanner, and if you are running an older version of this software, it is most likely not compatible with Windows 10.   So go to the Epson website, and search the latest version of Scan Event Manager for your scanner. Since we are talking about compatibility, if you are using a scanner that is more than 10 years old, it is probably not compatible with Windows 10 at all, so you should consider purchasing a new scanner.   After following the giving steps above and you still can’t resolve Epson scanner problem after upgrading to Windows 10 , kindly contact an Epson certified technician using the given following link Epson Service Centre You can also contact Computer Plus Limited if your organization requires the services of a certified IT or Network technician.    

How to resolve your Epson Projector Overheating Problems Epson Express Centre

How to resolve your Epson Projector Overheating Problems

Epson projector overheating problems can cause serious damage to the device’s hardware, such as the melting of its components. Overheating in an Epson projector can be caused by various reasons, such as weather, high temperatures, hardware failures and more.   It’s important you Identify what might be causing the device to overheat so as to determine if you can solve the problem by yourself or if you need to take the device to Epson Service Centre.   Here are the list of most likely reasons why your Epson projector might be overheating:   Projector fan obstruction This is the most common reason why Epson projectors overheat. Make sure the projector’s air outlets are not clogged with dust or obstructed by nearby objects. Some projectors such as 3LCD have a filter that is cleaned periodically, if yours has a filter, verify that it is clean.   Epson projector openings may be blocked or dirty. Remove any object that is in the vicinity of the projector so that air can flow around the projector, cooling it. In addition, clean the projector openings to remove dirt and debris that may be restricting air flow.   Room temperature A hot room can also cause a projector to overheat, and even if you increase the intensity with which the projector’s fans operate, they may not be able to prevent the projector from overheating. Reduce the temperature in the area where the projector is located or turn on fans in the area and point them toward the projector.   High Mount The higher the projector is, the greater the air pressure and the equipment “strives” more. Some projectors have the “High Altitude” or “High Altitude Mode” function that makes the fans work harder to avoid overheating.   High altitude can cause Epson projectors to overheat. Overheating is the result of increased air pressure causing the internal components of the device to work harder. You can increase the frequency at which the device’s fans operate by activating the “High Altitude” mode in the “Options” section of the main menu.   Inoperative fan Epson projector fans may no longer be working. If you don’t feel air coming out of the openings, and if you don’t hear a soft hum coming from the device, the fans may no longer be working. If you think your fans are inoperative, turn off the device, wait 30 seconds and turn it on again. If the fans start working, it is likely to be a system failure. However, if the fans do not work again, you should replace them before continuing to use the device to avoid damaging its internal components.   Lack of maintenance Most of the times, Epson projector gets hot because the projector has not been serviced and the internal ventilation system is clogged with dust. If you do not have much experience with projectors, it is recommended that a specialist in Epson projectors check if the internal components of the projector could be damaged. You can contact Epson Express Centre and we will gladly support you.   If you notice that your Epson projector heats up moderately when using it, then its only normal since the lamp emits heat. On the other hand, if the heating is excessive do not expose it more and try to find a solution. Some projector model automatically turns off to protect itself and the temperature indicator light starts to flash, others fail to show any signal. It is not normal if smoke is produced or smells like burning, if this occurs, turn it off immediately.   If you require more information on this topic or seek specialized advice, do not hesitate to contact us at Epson Express Centre. We’re here to serve you!    

How to resolve frequent Epson Printer Paper Jamming Issues Epson Express Centre

How to resolve frequent Epson Printer Paper Jamming Issues

Often times we all experience paper jam on our office and home Epson printers however this can be very frustrating especially when we do not know what to do next. Here are 3 steps we can follow if we experience paper jam on our Epson Printer:   • Shut down the computer, then press the paper button to eject the jammed paper. • If the error does not clear, open the printer cover and remove all of the paper inside, including any torn pieces. • Then, reload the paper in the sheet feeder and press paper button to resume printing.   Caution:   If you cannot remove a foreign object easily by yourself, do not use force and do not disassemble the printer. Call your Epson support centre for assistance.   After following the above given steps and your Epson Printer still experience paper jams frequently, kindly make sure of the following: • Ensure that your printing paper is smooth, not curled or wrinkled. • Ensure that your printing paper is of high quality, loaded with the printable side faced up. • Make sure the paper stack was fanned and separated before loading into the printing tray. • Make sure that your paper stack is not loaded beyond the arrow on the left edge guide. • Ensure that the number of sheets in the paper stack does not go beyond the limit indicated for that media. (Loading Capacity for Epson Printer) • Ensure that he left edge guide is adjusted to fit your paper stack. • Ensure that the printer is positioned on a straight flat, stable surface that goes beyond the printer base in all directions. The printer might not function properly if it is tilted or bent.   If you still cannot remove the foreign object (jammed paper) easily by yourself, we advise you do not apply force or disassemble your Epson printer. Kindly Call our Epson support centre for assistance on resolving this challenge.    

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